Workplace Wisdom

27 Jun 2017

How to Save Yourself from Being Manipulated

One of the particularly interesting things about the recent testimony from fired FBI Director James Comey in front of the Senate Intelligence Committee had nothing to do with lies, leaks, or Russia. What struck me was his story — how when the person in authority said something outrageous, even a tall white man in a position of power could feel so disconcerted that he couldn’t find the appropriate response. One focus of the media coverage and conversation after Comey’s testimony […]

30 May 2017

How to Get Ready When You Have to Deliver Bad News

However hard it is for you to be the bearer of bad tidings and to take responsibility for getting the delivery right, at least you’ll have a chance to prepare. At minimum, preparation consists of three stages: Determining the content to be communicated. Anticipating what’s likely to happen during the delivery. Figuring out how to manage yourself throughout the process. Bad news at work includes things like a project proposal being turned down, or a person being at risk of […]

16 May 2017

What to Do When Priorities Are in Conflict

Expand your market share. Increase your margin. Reorganize your team. Given the constant drumbeat of new and changing initiatives, it’s reasonable to wonder which priorities are truly the most important. I hear about this from clients with great frequency: “We just can’t get to everything.” “We’re not making enough progress.” “We do a new strat plan every few years, but we don’t seem to have moved any further.” Try Not to Lose Your Way It’s hard to work on more […]

04 Apr 2017

Who Needs Attention, and Can I Get a Quality Latte with It?

The other morning, I was feeling cranky, unfocused, and unproductive — the perfect situation for coffee. Sadly, I haven’t been allowed to have caffeine for a couple of years, on doctor’s orders, and I miss it terribly. Coffee gets the day off to a civilized start, provides a boost in the afternoon, enhances all kinds of well-being, and delivers a satisfying snap! of clear-headedness. I still believe in — and crave — coffee’s healing powers, even though it’s not healing […]

28 Mar 2017

This Is How to Lead from the Ground Up

Leadership can be a function of raw power, or of influence. Based on analysis of a current news item, here are seven underlying principles that, when applied properly and consistently, ought to make any leadership coach proud. They’re not easy to practice, but they’re laid out clearly in the story of controversial quarterback Colin Kaepernick. Leadership Lessons from the Field of Play Do everything you can with whatever you’ve been given, even if it’s less than others have. Colin Kaepernick […]

10 Jan 2017

6 More Remarkable Books, Sure to Improve Work Relationships

When I suggested 6 Books to Make You Feel New and Improved in 2017 — to be consumed at the rate of one book every other month — readers responded so well that I’m recommending six more titles for the alternate months. This second short list of favorites offers multiple alternative and complementary ways to look for everyone’s best and help them bring it out. If you apply the lessons and concepts in these books, you’ll improve your understanding of […]

03 Jan 2017

Workplace Wisdom’s Most Popular Posts of 2016

One very practical way to move forward is to review past successes and expand on them. So I checked to see which Workplace Wisdom blog posts attracted the most attention in 2016 to learn which topics would be most useful to readers and worth revisiting from a variety of angles in 2017. The Three Top Picks 7 Surprisingly Simple Secrets to Managing Millennials This post covered some of the challenges that senior execs perceive when working with Millennials. It’s tough […]

20 Dec 2016

6 Books to Make You Feel New and Improved in 2017

The good life, according to Socrates, is highly examined, and I think it’s definitely enhanced by lots and lots of reading. If you value human development, personal growth, and self-mastery a fraction as much as I do, here’s fresh grist for your mill. These six books are intensely practical: They propose concrete things you can do to make your experience of — and impact on — the real world even better than what you do naturally. In addition to providing […]

06 Dec 2016

Do You Share This Bad Communication Habit?

I’ve got a bad habit in some of my interactions. It breaks my own rules about showing respect, recognizing that I don’t know everything, and giving people full control over their own choices. I was reminded of it recently one evening during rush hour in Penn Station. I passed a very tall fellow who was hollering into his phone, “You know what you need to do…” as if he meant it as a question. But he clearly wasn’t asking, he […]

29 Nov 2016

Want to Be a Successful Leader? Guess What: It’s Not About You

Think about every boss you’ve had since you were a kid, even including the parents of the kids you babysat, the owner of the greasy spoon where you waited tables, and the director of the camp where you were a counselor. Were any of these bosses so inspiring that whenever they come to mind, you recall how much you wanted to be like them? What behaviors clued you in that these folks belong to a special category of successful leaders? […]

 

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