Workplace Wisdom

03 Jan 2017

Workplace Wisdom’s Most Popular Posts of 2016

One very practical way to move forward is to review past successes and expand on them. So I checked to see which Workplace Wisdom blog posts attracted the most attention in 2016 to learn which topics would be most useful to readers and worth revisiting from a variety of angles in 2017. The Three Top Picks 7 Surprisingly Simple Secrets to Managing Millennials This post covered some of the challenges that senior execs perceive when working with Millennials. It’s tough […]

20 Dec 2016

6 Books to Make You Feel New and Improved in 2017

The good life, according to Socrates, is highly examined, and I think it’s definitely enhanced by lots and lots of reading. If you value human development, personal growth, and self-mastery a fraction as much as I do, here’s fresh grist for your mill. These six books are intensely practical: They propose concrete things you can do to make your experience of — and impact on — the real world even better than what you do naturally. In addition to providing […]

06 Dec 2016

Do You Share This Bad Communication Habit?

I’ve got a bad habit in some of my interactions. It breaks my own rules about showing respect, recognizing that I don’t know everything, and giving people full control over their own choices. I was reminded of it recently one evening during rush hour in Penn Station. I passed a very tall fellow who was hollering into his phone, “You know what you need to do…” as if he meant it as a question. But he clearly wasn’t asking, he […]

29 Nov 2016

Want to Be a Successful Leader? Guess What: It’s Not About You

Think about every boss you’ve had since you were a kid, even including the parents of the kids you babysat, the owner of the greasy spoon where you waited tables, and the director of the camp where you were a counselor. Were any of these bosses so inspiring that whenever they come to mind, you recall how much you wanted to be like them? What behaviors clued you in that these folks belong to a special category of successful leaders? […]

22 Nov 2016

The Benefits and Limits of Gratitude

One of the greatest things about Thanksgiving is how American it is, in the best sense of the word. Americans of every stripe and background can celebrate the opportunity to express gratitude. And they can enjoy accompanying that gratitude with feasting — whether it’s the classic spread of turkey, stuffing, gravy, root vegetables, and pie, or a blend of the traditional menu with the foods of their country of origin, creating an innovative, tasty fusion of old and new cultures. […]

08 Nov 2016

How to Cope with Post-Election Impact in the Workplace

I’m writing this post a few days before the historic presidential election of 2016. No matter who wins, an enormous number of people are going to feel horrified and upset. After all of the heated rhetoric and breaks with political history, it may be even more difficult than usual for people of differing belief systems, social preferences, and cultures to find the necessary middle ground to get back to transacting business and cooperating on projects. And I’m not just talking […]

11 Oct 2016

What Are the Best Ways Leaders Make Up Their Minds?

Smart, effective decision-making is one of the most important and complex parts of team or organizational leadership. Leaders make up their minds based on what they already believe and the way they operate; then they deliver the decisions according to their personal style. I’ve worked with all kinds of leaders including profit-seeking, consensus-seeking, excitement-seeking, control-seeking, risk-avoidant, and conflict-avoidant; each of these styles can be both positive and negative, depending on the circumstance. Fast, Slow, or In Between? Not surprisingly, many […]

05 Oct 2016

How to Help Micromanagers Get Better Results

Some managers who’ve risen through the ranks become overly controlling once they begin to exercise authority. They squelch subordinates’ ability to take risks, develop, and contribute, both individually and collectively. Here are two examples I’ve worked with recently: The Dictatorial Isolationist Anastasia is a transactional, concrete kind of boss. Relationships and fresh thinking don’t impress her. She relates quality of performance to hours worked, visible effort, and immediate responsiveness. Appropriate outcomes aren’t sufficient; she only cares about whether team members […]

20 Sep 2016

How Can I Help You If I’m Not Listening to You?

“Andy, you’re not listening to me, bro!” I heard this accusation delivered in the hall outside my office in a very tense tone by a fellow with a very tense face. There’s a mortgage brokerage on my floor, and sometimes, when the phone reps are having a hard time with a borrower, they leave their office and talk on their mobiles or headsets in the hallway. Real estate transactions can be stressful. They involve big money, huge commitments, and multiple […]

06 Sep 2016

When We Misread Cues and Get Things Wrong

We like to think we understand what’s going on. But sometimes we get things completely wrong. Take a look at this very short video about how, even with the best intentions, our attempts to understand, please, and get things right can fall short — resulting in confusion, disappointment, and maybe even a little shock. Note the boy’s facial expressions. We’ve all experienced the boy’s feeling of optimism suddenly turning to dread. Seeing this video reminded me of a troubling experience […]

 

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