When some hotshot skyrockets through the ranks on the way to the C-Suite, other middle managers can feel slighted or overlooked. They worry that they’re not getting enough opportunity or recognition, and wonder why their... Continue reading
A significant number of employees, supervisors, managers, and even vice presidents find themselves getting promoted and having to figure out how to detach from their old peers as well as how to fit in with... Continue reading
Some leaders believe they can size up employees and their work styles — even people who don’t report to them — based on how the employees look or seem. These leaders make assumptions along the... Continue reading
When your expectations get in the way, you may not notice what's right in front of you. There’s been enough research done about cognitive biases that by now we all know we have them, even... Continue reading
Clients often ask me how to deal with tricky interpersonal relationships in the workplace. Two of the most challenging situations occur when a leader hires a friend or even the friend of a friend, or... Continue reading
This holiday season I gave a small gift to a local supplier as a token thank you. It was clear from her immediate reaction that she’s not used to receiving client gifts. She started out... Continue reading
At a luncheon for women business owners in the days when we were still having luncheons, several people at my table complained about the Millennials on their staffs: They don’t follow directions or only do... Continue reading
This article originally appeared on hbr.org. Almost everyone who’s ever gone to work has had to deal with an office manipulator. Unfortunately, most employees hesitate to go public with their concerns. And with good reason:... Continue reading
Most people feel awkward raising personal issues with colleagues. That’s especially true when those issues concern the physical body, seem like an inherent expression of the person themselves, or are things we would feel mortified... Continue reading
Most of us have made at least one big mistake at work, and had a hard time getting back on an even keel. But it doesn’t help to wallow in self-doubt. Luckily, there are usually... Continue reading
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