Now that it’s normal to encounter people who seem to be talking to themselves because of the inconspicuousness of technology, perhaps it’s time to take advantage of the benefits of really talking to ourselves. After... Continue reading
Leaders often find that it’s harder than they expected to get people to change their behavior—not only to ask them to change, but also to explain how to make the actual change. Many execs are... Continue reading
Last week I heard from several executives about colleagues trying to manipulate them to behave differently or make certain decisions favorable to the manipulators. I’m not sure if these instances were coincidental or if something... Continue reading
The other day I ran into a colleague I hadn’t seen for a while. As she started telling me about a recent family tragedy, her eyes welled up with tears, and mine immediately did the... Continue reading
This post originally appeared on Forbes. Sometimes it feels like the workplace is where the most difficult people are. It’s hard to find lasting solutions to the feelings of stress and tension that come from... Continue reading
“Can you be a good-to-great leader without being compassionate?” Russel Lolacher asked me during our wonderful conversation for his Relationships at Work podcast. It’s a tough-minded and practical question given the current challenges in many... Continue reading
Have you heard much about “quiet quitting” yet? It’s roughly defined as employees being unwilling to give more than 100 percent or go above and beyond their specified job duties. It implies that if employees... Continue reading
Some people are self-protectively negative all the time. Others succumb to negativity only when things fall apart, or when someone is standing heavily on their last nerve. But in these turbulent times, just about everyone... Continue reading
Leaders and team members feel much more connected when they have an understanding of and agreement about the nature of the work itself. When leaders are experts in the work, they can teach, coach, and... Continue reading
This post originally appeared on hbr.org. Research shows that employees who work for compassionate managers are 25% more engaged in their jobs, 20% more committed to the organization, and 11% less likely to burn out. But... Continue reading
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