Workplace Wisdom Blog

17 Apr 2018

Why It’s Unusual to Improve Anything By Demanding Transparency

In organizations where employees generally trust their management and each other, you don’t hear many complaints about lack of transparency. But in other places, demands for transparency can take an ugly tone, and even become so entrenched that it seems as if everything would be all right if only the other side finally showed “what they were up to,” as one of my clients put it. When colleagues agree to provide transparency but don’t deliver on their commitment, the normal […]

10 Apr 2018

How to Manage an Employee Who Cries Easily

This article originally appeared on hbr.org. Most managers feel uncomfortable when employees cry during business conversations. Many of us may recall a time we’ve cried at work, but for some people it’s not a rare occurrence. Some individuals seem to react excessively to disappointment or challenge, with repeated bouts of apparent sadness or fear accompanied by tears, shaking, or reddening. If you manage someone who tears up easily, you may find yourself leaving important topics or issues unaddressed to avoid […]

03 Apr 2018

How to Use Stretch Goals to Increase Innovation

Have you ever been asked to define your own stretch goals? They’re still remarkably popular, despite a steady stream of articles and research that debunks the value of this approach altogether. It’s not so much the concept that falls to the ground, but rather its execution: Leaders require too much stretch, while providing too little support for advancing the goals themselves. How Stretch Goals Fall Short In the typically ineffective use of stretch goals, managers ask employees to hit unrealistic […]

27 Mar 2018

What to Do If Your Boss Doesn’t Like Someone You Manage

This article originally appeared on hbr.org. At a meeting, a low-level leader thought he was being helpful by pointing out why the CEO’s ideas couldn’t be implemented. The CEO did not find this endearing, and she conveyed that message to the employee’s boss. The manager trapped in the middle turned to me for help: how could he protect his employee — who was good at his job — from a CEO who now saw him as a naysayer? If you […]

 

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