Workplace Wisdom

18 Apr 2017

How to Up Your Team’s Game with Questions

A media director asked me for a simple, straightforward approach to developing his very new team’s knowledge and proficiency. He explained that he has no time or budget for formal training or workshops. My strong recommendation: Ask questions! There’s nothing like a boss asking questions about why things are the way they are, or how things should be, to get employees focused and their brains working. When it’s their boss asking, employees will want to give an acceptable answer. When […]

11 Apr 2017

Sorry, Leaders Aren’t Entitled to Be Opinionated

“But I’m entitled to my opinion!” a vice president insisted. I was facilitating a work session with a client’s leadership team. Our goal was to resolve a longstanding business problem, with the full participation of dueling factions within the group. If you’ve ever been part of a management team that’s going in circles on a crucial issue, you know the process can cause great offense, and fuel anger and resentment. That’s why a facilitator can be useful: to help participants […]

04 Apr 2017

Who Needs Attention, and Can I Get a Quality Latte with It?

The other morning, I was feeling cranky, unfocused, and unproductive — the perfect situation for coffee. Sadly, I haven’t been allowed to have caffeine for a couple of years, on doctor’s orders, and I miss it terribly. Coffee gets the day off to a civilized start, provides a boost in the afternoon, enhances all kinds of well-being, and delivers a satisfying snap! of clear-headedness. I still believe in — and crave — coffee’s healing powers, even though it’s not healing […]

28 Mar 2017

This Is How to Lead from the Ground Up

Leadership can be a function of raw power, or of influence. Based on analysis of a current news item, here are seven underlying principles that, when applied properly and consistently, ought to make any leadership coach proud. They’re not easy to practice, but they’re laid out clearly in the story of controversial quarterback Colin Kaepernick. Leadership Lessons from the Field of Play Do everything you can with whatever you’ve been given, even if it’s less than others have. Colin Kaepernick […]

 

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