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Workplace Wisdom Blog

Why Should I Listen to You?

In response to my short series The Listening Post, multiple readers wanted to know why they should bother to listen to someone who demonstrates poor listening techniques themselves. Why should I listen to someone who... Continue reading

Kindness is a Competitive Advantage

Here’s the scenario: quiet house, dark bedroom, the beginning of another jam-packed hectic day. “Sweetie Pie,” you say, “it’s time.” And for one reason or another, whether this is the typical morning routine or something... Continue reading

Promising Change

En route to a client for a couple of days of leadership and team development, the weather was simultaneously fierce and changeable as forecast. Amid dark thunderclouds and pelting rain were startling outbreaks of sun... Continue reading

How Do You Lead?

After the Yankees’ George Steinbrenner died, a piece ran in the New York Times with the subtitle: “His employees may not have liked it but George Steinbrenner had a point. Brashness and entitlement are essential... Continue reading

Leading with Laughter

I was on an early morning flight from JFK to LAX, trying to catch up on my reading, while most passengers snoozed. Suddenly there was a burst of laughter coming from the window seat one... Continue reading