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Workplace Wisdom Blog

A Thirst to Engage

Another flight, another aisle seat. We’re on time, the middle seat is empty, and I’m happily organizing myself for a week with my lovely client in Southern California, anticipating blue skies and pleasantly crisp mornings... Continue reading

When You Can’t Bear to Listen

And a final question from The Listening Post, with a slight twist from a skillful reader: “I have to be physically present and look like I’m listening to someone I’d rather not deal with, but... Continue reading

Why Should I Listen to You?

In response to my short series The Listening Post, multiple readers wanted to know why they should bother to listen to someone who demonstrates poor listening techniques themselves. Why should I listen to someone who... Continue reading