No matter how senior, authoritative, or developmental a leader you are, you can’t manage your organization’s culture alone. You need everyone working together. And although you can discuss culture in detail in the boardroom, that’s... Continue reading
It can be even tougher to accept feedback than it is to give it. It’s never easy to hear that your idea, behavior, or effort didn’t have the desired effect or wasn’t well received. When... Continue reading
The real problem with feedback is that, regardless of how skillfully it’s given, people often don’t know what to do with it. Neuroimagery research by Richard Boyatzis at Case Western University suggests that focusing on... Continue reading
How can you maintain your organization’s cultural norms in the face of new demands, like the pressure of market forces or your own internally generated growth? What if you need to be more nimble, flexible,... Continue reading
It can be extraordinarily frustrating when a leader introduces or supports an initiative and sponsors crucial discussions only to see the necessary change fade away. But whenever you have more than a handful of people... Continue reading
“They threw me under the bus” is one of the most common expressions of complaint among employees who see themselves as the victims of intra- or inter-team sniping. Whenever I hear it, I picture tire... Continue reading
You know this bit of slapstick comedy: A guy carrying a long plank on his shoulder spins around and without realizing it, whacks another guy in the head. Sometimes the second guy ducks, only to... Continue reading
Why is it that we go to so many meetings and yet so little seems to be accomplished? The answer depends on whether you’re using meetings as get-togethers and encounters or as structured forums for... Continue reading
Now that you’ve selected the right people, brought them into the organization, and let them know that they and their views matter, the next step is to help them shine in the jobs you’ve hired... Continue reading
It’s so much easier to critique what you can see than it is to conceptualize something that doesn’t exist yet. Michelangelo said, “Every block of stone has a statue inside it, and it is the... Continue reading
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