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Hospital Highlights: Credibility and Care

Despite frequent media attention to dangerous and neglectful medical care, that was not our experience when I accompanied Spouse to an outpatient surgical procedure (which was successful, thank you!) at Winthrop University Hospital on Long... Continue reading

When You Can’t Bear to Listen

And a final question from The Listening Post, with a slight twist from a skillful reader: “I have to be physically present and look like I’m listening to someone I’d rather not deal with, but... Continue reading

Why Should I Listen to You?

In response to my short series The Listening Post, multiple readers wanted to know why they should bother to listen to someone who demonstrates poor listening techniques themselves. Why should I listen to someone who... Continue reading