This article originally appeared on Forbes. In both good times and bad, it’s crucial for businesses to identify and hold on to their highest potential employees. Research shows that the organizational value of high potentials increases with... Continue reading
The Daily Helping podcast’s Dr. Richard Shuster recently asked me if the current polarization in both politics and social media is also making people less willing to hear opposing views at work. I responded that... Continue reading
This article originally appeared on hbr.org. Many family businesses take on the distinctive identity, focus, and idiosyncrasies of the family leaders who run them. These norms can be motivating and can create a sense of common... Continue reading
This article originally appeared on Forbes. Culture is a significant determinant of company success, and yet it’s a slippery thing to define. That’s why public examples of well-defined cultures, such as the famous 2009 125-slide deck from Netflix,... Continue reading
Recently, on the Relatable Leader podcast, the warm and engaging host Catherine Goggia asked me about how employees can put issues on the table and confront problems in ways that maximize progress while minimizing unproductive... Continue reading
This article originally appeared on hbr.org. Some of the hardest employees to manage are people who are consistently oppositional. They might actively debate or ignore feedback, refuse to follow instructions they disagree with, or create... Continue reading
About a month ago, I was interviewed by Jim Karrh, the consultant, coach, and discerning host of the podcast Manage Your Message. Jim recognizes that the way leaders manage their messaging makes a significant difference... Continue reading
This article originally appeared on Forbes. Businesses today face a global talent shortage that could create a shortfall of up to $8.5 trillion in annual revenues by 2030. There’s significant competition for talent, overlaid with organizational and cost... Continue reading
This article originally appeared on hbr.org. Every leader knows they shouldn’t play favorites — it can lead to dissatisfaction and discord on a team. There are even some surprising disadvantages for the person who is the... Continue reading
When an opinion piece that was skeptical about personality tests appeared in the New York Times recently, I knew I was going to have to write about it, and hoped it wouldn’t be too painful.... Continue reading
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