Tag: emotional intelligence
Why You Need to Stop Relying on Your Strengths
The other day, I gave a leader feedback about how to develop one of his team members, prepared for a coaching session with a different executive, and sat in on a leadership team meeting with... Continue reading
In HBR: What to Do If You Think Your Boss Is Shutting You Out
This article originally appeared on hbr.org. In an ideal world, your boss would support you and your career goals, open up opportunities, and pave the way for you to be successful at your company. But... Continue reading
Why You Need to Stop Referring to Women at Work as “Lovely”
Thanks to the #MeToo movement, we all know not to tell colleagues that they look “hot.” But language that isn’t overtly sexual can also cause problems. Even a seemingly innocuous word like “lovely” can be... Continue reading
How to Raise a Problem and Not Hurt Work Relationships
Maybe you’ve heard this saying: “The world is divided into people who know they are right.” That’s the entire saying — and you can see why! Whether it’s a kneejerk reaction, or a data-gathering process... Continue reading
In HBR: The Problem with Using “I Statements” at Work
This article originally appeared on hbr.org. It has become common advice for businesspeople to use “I statements” — such as, “I feel frustrated that you missed the budget deadline twice” — as a way to... Continue reading
If Your Way Isn’t Working, You Need to Stop Insisting on It
Many successful people assume that the way they behave is a substantial part of what helped them get to where they are. Whether or not that’s true, as leaders, we may neglect to take into... Continue reading
How to Support Employees When They Need Help
“Am I feeling too much empathy for my staff’s problems?” a client asked me the other day. Coincidentally, another client had asked a similar question just a day earlier. Both clients worried that they were... Continue reading
How to Use Body Language to Be Effective in a Tough Work Situation
I picked up the phone the other morning and as soon as I heard my client speak, I realized that although she was calling at her regular time, she wasn’t using her “regular” voice. “How... Continue reading