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On Playing Favorites

“I’m the goodest one, right?” asked the four-year-old girl. In the hotel restaurant, her clearly beleaguered grandmother was also supervising yammering twin five-year-olds, and a toddler crying for a Band-Aid. The situation provided the perfect... Continue reading

10 Ways to Keep Your Team Motivated

You can’t directly motivate anyone, but you can definitely create conditions in which people choose to contribute, participate, innovate, and push themselves. Demonstrating your own commitment helps set the bar for the team -- not... Continue reading

As Your Leader, I Could Be Wrong

Challenging a leader’s directives can be frightening. “The powerful are often oblivious to their impact,” writes Adam Galinsky in a recent New York Times article, “Your Whisper May Feel Like a Shout.” So when it... Continue reading