Workplace Wisdom

15 Jan 2019
Why You Need to Stop Relying on Your Strengths

Why You Need to Stop Relying on Your Strengths

The other day, I gave a leader feedback about how to develop one of his team members, prepared for a coaching session with a different executive, and sat in on a leadership team meeting with a third. These three interactions, with three very different people, sounded a recurring theme: When we rely too much on our historical strengths and patterns, we sometimes avoid the new work we need to do and wind up impeding our continuing success. Even good, solid […]

30 Oct 2018

What You Should Do If You See Your Boss Is in Trouble

It’s a boss’s job to provide employees with direction and guidance, ensuring effective performance and development. That includes keeping employees safe within the organization and helping them do well, for their own sake and to ensure the team, gets a good return on their hiring and training investment. But even if your relationship with your boss is solid, it doesn’t mean that everyone else is happy with them or that they’re successful in their roles and responsibilities. Your boss could […]

26 Sep 2018

How to Get Your New Boss Up to Speed for Mutual Success

When a new leader comes into your organization, many aspects of the relationship are effectively outside your control. You may have little-to-no input into specifying job requirements, screening for style or experience, or figuring out how the job now varies from what your old boss was doing. Nor can you control what senior leadership wants from the new executive. But you still have crucial perspectives on how to get the work done and how to function smoothly in your organization. […]

28 Aug 2018

How to Use Body Language to Be Effective in a Tough Work Situation

I picked up the phone the other morning and as soon as I heard my client speak, I realized that although she was calling at her regular time, she wasn’t using her “regular” voice. “How are you?” I asked her, with both curiosity and concern. “You won’t believe it!” she started off, but she sounded so distressed that I broke in to ask where she was, whether she was sitting or standing, and where in her body she was most […]

07 Aug 2018

How to Plan for Succession When There’s No One to Succeed You

This article originally appeared on Entrepreneur.com. Many articles and books have been written about succession planning and how important it is for company longevity and shareholder protection. But most of the advice focuses on the selection of and transition between CEOs and assumes things like a fully functional board and a fairly robust organizational structure. In many privately owned and operated businesses, though, it’s tough just to predict what will happen next quarter, let alone years into the future, and when you’re the CEO, there may […]

10 Jul 2018

Focus on Tasks, Not Emotions, to Save Money on Conflict

“Conflict costs businesses a ton of money,” management guru Steve Caldwell observed while interviewing me recently. Caldwell is a team leadership coach, the author of Manager Mojo: Be the Leader that Others Want to Follow, and the creator of the podcast Manager Mojo, where he highlights commonsense solutions to management and leadership issues. These lightly edited excerpts from our conversation create a through-line from the reasons for conflict to tips for reducing the disruption and expense that conflict causes. How […]

03 Jul 2018

5 Tactics That Will Help You Adjust to Your New Leader

Let’s say, you’ve been working hard, minding your own business, and suddenly you learn that you’re going to have a new boss. Maybe your old boss is leaving, or perhaps you’ve been reorganized. Whatever the reason for the change, you’re worried — which is both reasonable and practical — about how you and your new boss will get along, whether your work will be disrupted, and if your career will suffer or be supported. On top of your purely personal […]

29 May 2018

5 Things to Do If Someone You Just Promoted Messes Up

No matter how high our hopes are for a newly promoted manager, things often go remarkably wrong. Sometimes it’s the new manager’s attitude or belief. For instance, I’ve worked with a previously responsible employee who viewed his promotion as justification to stop handling details, because they’re for “lower-level people.” Another newly promoted employee saw her promotion as validation of her work and herself as she was, and decided she no longer needed to learn new skills. Promotions can also bring […]

05 Sep 2017

You’ll Want to Try This Surprising Twist When You Give Feedback

Standard guidelines for performance feedback call for content that’s specific, behavioral rather than personal, consistent, and delivered immediately after the triggering situation. But I’d like to suggest an alternative approach. If the behavior you’re trying to change occurs during an ongoing set of responsibilities, the feedback’s timing and positioning are the two most salient elements — although probably not in the way you were taught. What Feedback Is All About The point of performance feedback is to help the employee […]

11 Jul 2017

This Is How to be a Leader in Name Only

Aspiring, self-aware leaders think of leadership as a practice and a way of life. They’re always looking for growth opportunities and greater self-mastery, whatever their rank or title. And yet a surprising number of executives operate as leaders in name only, neither understanding nor caring about what inspires employees to be creative, diligent, or do their best work. If you’d like to lead in name only, here are some tips you can follow. On the other hand, if you’d prefer […]

 

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