Workplace Wisdom

30 Apr 2019

How to Make Sure You’re Leading When You’re a People-Pleaser

This article originally appeared on Forbes.com. Good leaders tend to be skilled at satisfying their customers and supporting their colleagues. But if these positive approaches are taken too far they can backfire, and strong leaders can turn into weak people pleasers. Leaders who try too hard to be “nice” can also come across as lacking integrity.  Their facial microexpressions and other physical reactions alert colleagues that they’re not really on the level. That’s especially true when leaders try to avoid seeming […]

23 Apr 2019

This Is What to Do If an Employment Relationship Deteriorates

No job is meant to be “until death do us part.” Employment is a theoretical deal: The employer is willing to pay a certain amount of money for an employee’s successful execution of a set of roles and responsibilities. But often these relationships sour. I’ve observed many employees who have outlasted their welcome or let their performance slide. Whose Responsibility Is It, Anyway? In some cases, responsibility falls on the employee. They may have outside interests or concerns that distract […]

16 Apr 2019

This Is What Happens When a Leadership Team Falls Out of Alignment

Misaligned leadership eventually disrupts teams and their work, putting employees at cross purposes, log-jamming initiatives, and making people at all levels feel stalemated or overwhelmed with negotiating daily details. Even misaligned leaders themselves can feel disconcerted and annoyed. It’s obvious that when people have to fight their way through their jobs every day, they’re not likely to have any energy or headspace for new ideas or improvements. So why do so many organizations tolerate this situation? Is Your Leadership Misaligned? […]

09 Apr 2019

How to Work for a Boss Who Has Unrealistic Expectations

This article originally appeared on hbr.org. Whether your manager is a front-line supervisor or the CEO, every leader occasionally has unrealistic expectations. But some bosses are unrealistic most of the time. They don’t take into account the facts on the ground, or they habitually refer to their past experiences at other companies rather than to the people and events in the current organization, or perhaps they report to someone who’s even more aggressive or overly optimistic than they are. When you […]

02 Apr 2019

How To Rise To The Occasion After Negative Feedback

This article originally appeared on Forbes.com. It’s hard to take criticism well. When we’re receiving negative feedback, it’s common to flash back to past experiences of being found wanting from times as early as childhood. And some experts say our reaction to being criticized is related to the feelings of being physically assaulted. Unfortunately, it’s hard to implement even the most well-meaning feedback if we can’t bear to hear it, or try to push it away and deny its merits. To do a […]

27 Mar 2019

How to Prepare for an Unexpected, Unwanted and Unwelcome Business Setback

This article originally appeared on Entrepreneur.com Like most entrepreneurs, I’m dependent on both computer and human support. But sometimes that support can fail — big time. Over the last 10 weeks, I’ve taken significant hits in both of these areas, despite strong efforts at advance planning. The business and I survived, but it has been 10 weeks, and counting, of distraction. Of course, I’m not alone: Writing in the Harvard Business Review, Hengchen Dai of the Anderson School of Management at UCLA said that, […]

19 Mar 2019

How to Get a New Employee Off on the Right Foot

“What do I need to do to make sure James gets off to a good start?” my client asked. Leaders talk a lot about setting people up for success, but most onboarding seems to focus on documentation for HR files, occasionally on formal task training and only rarely on “how things work here.” Employees who aren’t part of a large training group are often left to figure things out on their own. That’s why I’m always happy when a manager […]

12 Mar 2019

How To Recover From Stressful Workplace Problems In 5 Simple Steps

This article originally appeared on Forbes.com Whether you’ve been part of an uncomfortable conflict, gotten turned down by an important customer, or had to deliver bad news to your team, upsetting things happen at work almost every day. To be effective, you need to identify what you can control in the situation rather than ruminating over your reactions to the problem. These five tips will help you keep everything in proportion and get back to whatever else you need to do. Assess your […]

05 Mar 2019

What Should You Do When You Know a Project Is Bad?

Most projects and initiatives start out with carefully thought-out plans and a decent chance of success. But every once in a while, you get that sinking feeling that something is heading for a flop: not the kind of failure that comes from a reasonable experiment or despite a good effort, but one that results from misfires due to errors in analysis or lack of executional capability. Who has the responsibility to nix a bad project or debunk an unrealistic forecast? […]

26 Feb 2019

How to Respond When Employees Ignore Feedback

Don’t you get frustrated when you’ve told an employee a hundred times what you need them to do, or how they’re supposed to behave, yet it makes no difference? Or even worse, when the person tells you they understand, or says the magic words, “I’ll try to do better,” but nothing changes? The reason nothing is changing could be because you’re not taking a decisive, accurately targeted approach. First, consider that there’s a significant difference between dealing with someone who […]

 

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