Tom Peters, the well-known consultant, business writer, and speaker referred to as “the Red Bull of management thinkers,” tweets at least once a month about the fact that excellent listening is a strategic differentiator. Peters... Continue reading
We assume we know how to listen because we’ve been listening, or trying to listen, or thinking we were listening, virtually since birth. But listening isn’t intuitive: It takes effort, focus and practice to be... Continue reading
Most of us would love to communicate better, so we can make our case or get our points across. Our underlying goal is to understand the other well enough so we can make ourselves understood... Continue reading
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