“I’m at my wits’ end,” my client said during our monthly call, and he explained how frustrating interpersonal dynamics were hobbling his team, making them work smaller and less creatively. Mostly, he said, the problem was caused by a talented but difficult middle manager. “Instead of encouraging everyone to go for the best, he’s intimidating the staff out of innovating. He gripes through meetings instead of acting like a member of my leadership team — all while claiming he’s trying […]
Leadership
