Workplace Wisdom Blog

21 May 2019

How to Handle a Glitch in the Chain of Command

If your job is in the middle of an organization —as a senior manager, a director, an assistant VP, or even a VP with a couple of levels between you and the CEO — then you’re in leadership, even though you’re not at the top. When you’re in the middle, from time to time, you’ll probably get a direction that rings wrong or gives you a bad feeling, and it’s often hard to know what to do when that happens. […]

14 May 2019

Here Are the Reasons Leaders Feel Like No One Listens

Why is it that leaders often believe they’ve given clear direction, while the rank-and-file remains practically unaware that there’s been any communication at all? I just got an email from a mid-level manager who’s in the midst of a change initiative. He noted that although “those among the senior leadership felt they had communicated the change, allowed for inclusion and involvement and felt positive about the process,” the staff feel strongly that “they had zero voice, were not included in […]

07 May 2019

How to Help Inexperienced Young Employees Be Successful

Seasoned workers often complain about the unrealistic expectations and mistaken judgments of young, inexperienced employees. Yet organizations need junior people, beginners who aren’t aware of, or even interested in, everything their predecessors have done for the last 10 years. But you can ease junior employees’ entry, help them be more productive, and encourage their receptivity to senior colleagues’ intentions and concerns. Here are some ways to start young staffers off on the right foot and keep them on track. Point […]

30 Apr 2019

How to Make Sure You’re Leading When You’re a People-Pleaser

This article originally appeared on Forbes.com. Good leaders tend to be skilled at satisfying their customers and supporting their colleagues. But if these positive approaches are taken too far they can backfire, and strong leaders can turn into weak people pleasers. Leaders who try too hard to be “nice” can also come across as lacking integrity.  Their facial microexpressions and other physical reactions alert colleagues that they’re not really on the level. That’s especially true when leaders try to avoid seeming […]

 

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