Workplace Wisdom Blog

20 Aug 2019

How to Work with a Leader Who’s Consistently Unclear

No matter how high up you are in your organization, it’s frustrating when your boss thinks they’re being perfectly clear about plans, goals, and premises, but you know there are details they’re unaware of, concerns they don’t understand, or important considerations they don’t care about. I’ve worked with many strong operations execs who have been perceived to be negative for identifying and pointing out all the likely shortcomings in an otherwise exciting idea. Certain leaders simply don’t want to hear […]

13 Aug 2019

How to Shift from Asking for Trust to Being Trustworthy

Twice in the last couple of weeks, senior leaders have asked me for examples of trust-building exercises, or instructions for running trust facilitations, as a way to create trust among a group of people who don’t know each other or don’t already trust each other. But as I said to them, please don’t ask your employees to trust you, or their other managers. Likewise, don’t ask your leadership team to ensure that employees trust their managers or senior leaders — […]

06 Aug 2019

Here Are 3 Ways HR Can Improve Its Credibility

This article originally appeared on Forbes. HR leaders have a tough job: They have to make and enforce rules that protect the organization, while simultaneously supporting employees as people. These responsibilities can often be in conflict, creating discomfort for both HR and employees. Despite the commitment and care of most HR professionals, the business press is full of articles like “HR Is Not Your Friend. Here’s Why” and the EEOC estimates that “75 percent of all workplace harassment incidents go unreported […]

30 Jul 2019

How to Be Your Own Best Colleague

For years, we’ve heard that it’s crucial to have a friend at work. I’ve seen it in my own practice: Whenever I interview groups of employees, in very different kinds of organizations, I ask, “What’s good about this place? Why do you stay?” The most frequent and consistent answer I hear is “Because of the people.” But not everyone has someone at work who’s a true friend — someone who has their back, helps them think things through, and hangs […]

 

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