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Workplace Wisdom Blog

Give the Minimum, Get the Minimum

So many organizations have cut back their staff levels, their benefits, perks, politesse during the last couple of years. As some aspects of business pick up, some employers are starting to give small wage increases,... Continue reading

Stop the World…

Humans weren’t so different five years ago, but many of the conditions of life seem to be. Too much to do too many places to be not enough time not enough help not enough energy... Continue reading

When the Tables Turn

Sometimes customers think, believe, even expect that we can read their minds. And sometimes we appear to. But I see over and over how often we misjudge what even close friends and loved ones would... Continue reading

If the Shoe Fits…

Last week, I bought a pair of silver shoes with rhinestone doodads for a black tie event. Not my sort of thing, actually, but the outcry that ensued when a few of my fellow attendees... Continue reading

Make Up Your Own Mind

Abraham Lincoln, famous president, folk hero, and a known depressive, said, “Most folks are about as happy as they make up their minds to be.” I’m not sure if this observation had any real utility... Continue reading

Not Fair but Necessary

Isn't it amazing how sometimes you have to be nice and kind to awful people who don't deserve it? Take collections, for example, either commercial or non-profit. People make commitments to pay — but some... Continue reading

When the Going Gets Tough…

There is no “business as usual” any more. Do you know anyone who isn’t a little more urgent and intense than they were three years ago? Senior people who relied on secretaries and minions now get... Continue reading