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Dirty Pots as a Management Metaphor

I like the idea of hosting dinner parties, weekend potlucks, veritable swapmeets of desserts. I enjoy the initial planning, reviewing cookbooks and recipes ripped from magazines, deciding which dishes will go well with which. Am... Continue reading

Kindness is a Competitive Advantage

Here’s the scenario: quiet house, dark bedroom, the beginning of another jam-packed hectic day. “Sweetie Pie,” you say, “it’s time.” And for one reason or another, whether this is the typical morning routine or something... Continue reading

Fighting Fear with Chicken Soup

On Wednesday evening my family will celebrate Rosh Hashanah, the Jewish New Year. More specifically, nineteen people will sit down at our table about 45 hours from the time I started drafting this post, and... Continue reading

When Service Gets Stale

Went to dinner with a client pal in one of those upscale, plush steakhouse chains where the wait staff wears little butchershop aprons. The tables were far enough apart for a sense of privacy and... Continue reading

Promising Change

En route to a client for a couple of days of leadership and team development, the weather was simultaneously fierce and changeable as forecast. Amid dark thunderclouds and pelting rain were startling outbreaks of sun... Continue reading