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Workplace Wisdom Blog

Make Up Your Own Mind

Abraham Lincoln, famous president, folk hero, and a known depressive, said, “Most folks are about as happy as they make up their minds to be.” I’m not sure if this observation had any real utility... Continue reading

Not Fair but Necessary

Isn't it amazing how sometimes you have to be nice and kind to awful people who don't deserve it? Take collections, for example, either commercial or non-profit. People make commitments to pay — but some... Continue reading

When the Going Gets Tough…

There is no “business as usual” any more. Do you know anyone who isn’t a little more urgent and intense than they were three years ago? Senior people who relied on secretaries and minions now get... Continue reading