Why is it that leaders often believe they’ve given clear direction, while the rank-and-file remains practically unaware that there’s been any communication at all? I just got an email from a mid-level manager who’s in... Continue reading
Seasoned workers often complain about the unrealistic expectations and mistaken judgments of young, inexperienced employees. Yet organizations need junior people, beginners who aren’t aware of, or even interested in, everything their predecessors have done for... Continue reading
This article originally appeared on Forbes.com. Good leaders tend to be skilled at satisfying their customers and supporting their colleagues. But if these positive approaches are taken too far they can backfire, and strong leaders can... Continue reading
No job is meant to be “until death do us part.” Employment is a theoretical deal: The employer is willing to pay a certain amount of money for an employee’s successful execution of a set... Continue reading
Misaligned leadership eventually disrupts teams and their work, putting employees at cross purposes, log-jamming initiatives, and making people at all levels feel stalemated or overwhelmed with negotiating daily details. Even misaligned leaders themselves can feel... Continue reading
This article originally appeared on hbr.org. Whether your manager is a front-line supervisor or the CEO, every leader occasionally has unrealistic expectations. But some bosses are unrealistic most of the time. They don’t take into account... Continue reading
This article originally appeared on Forbes.com. It’s hard to take criticism well. When we’re receiving negative feedback, it’s common to flash back to past experiences of being found wanting from times as early as childhood.... Continue reading
This article originally appeared on Entrepreneur.com Like most entrepreneurs, I’m dependent on both computer and human support. But sometimes that support can fail -- big time. Over the last 10 weeks, I’ve taken significant hits in... Continue reading
“What do I need to do to make sure James gets off to a good start?” my client asked. Leaders talk a lot about setting people up for success, but most onboarding seems to focus... Continue reading
This article originally appeared on Forbes.com Whether you’ve been part of an uncomfortable conflict, gotten turned down by an important customer, or had to deliver bad news to your team, upsetting things happen at work almost... Continue reading
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