Category: Leadership
How to Help an Overwhelmed and Overreacting Employee
At some point in our careers, we’ve all crossed paths with people who create unnecessary drama as part of their daily workplace routine. “Valentina” is a pretty typical example. Valentina believes she has to get... Continue reading
How to Close the Curtain on Employee Drama
How can you keep yourself from getting hooked by employee drama -- especially if you’re a hero type who naturally likes riding to the rescue? It’s particularly difficult if dealing with an urgent or incendiary... Continue reading
3 Selfs You Need to Know: Awareness, Disclosure, Management
You know this bit of slapstick comedy: A guy carrying a long plank on his shoulder spins around and without realizing it, whacks another guy in the head. Sometimes the second guy ducks, only to... Continue reading
Please! Don’t Give in to the Seduction of Textmania
When texting was first adopted in the workplace, it was used primarily for emergencies, such as resolving critical customer problems, rescheduling crucial meetings, dealing with service interruptions, or issuing vital, staff-wide notifications. Now texting is... Continue reading
Special Recognition: An Example of Effective Acknowledgment
If you want good work, and even more good work, from employees, it helps to let them know what good work looks like, and to praise them when you see them delivering it. For most... Continue reading
3 Ways to Make Your Meetings Better
Why is it that we go to so many meetings and yet so little seems to be accomplished? The answer depends on whether you’re using meetings as get-togethers and encounters or as structured forums for... Continue reading
Why Onboarding Failure Is The Leader’s Responsibility
Whether you’re hiring a warehouse worker or a C-level executive, it’s a leadership responsibility to set new employees up for success. Failed integration always points back to the leader who didn’t plan properly, create and... Continue reading
Onboarding: Clarity Establishes Safety
Now that you’ve selected the right people, brought them into the organization, and let them know that they and their views matter, the next step is to help them shine in the jobs you’ve hired... Continue reading