When you need someone to take action on a problem, isn’t your instinct to tell them exactly what to do so you have the best chance of getting the outcome you want? Three recent scenarios... Continue reading
This past weekend, I attended a meeting sponsored by the Omega Institute to hear Thich Nhat Hanh speak. He's the Vietnamese Buddhist monk who was nominated by Martin Luther King, Jr. for the Nobel Peace... Continue reading
Many employers are enamored of financial incentives for employees, and in fact, incentives or commissions can be extremely effective motivators because most people need more money all the time and certainly we think of money... Continue reading
My family was incredibly lucky on 9/11. Some of us were periodic users of the Chambers Street subway station -- but not that day. A dear friend worked right near the Pentagon -- he was... Continue reading
A few weeks ago, I met someone whose company goes on “advance” instead of “retreat” when they want to spend time engaging deeply together and thinking about what comes next. Their intention is less about... Continue reading
Even when they know the basic rules of performance feedback (see Car Talk: Lessons in Performance Feedback), many of my clients feel, well, squeamish when they have to give tough performance feedback, particularly to longstanding... Continue reading
I have a four-year-old friend: a rather strong-willed, loving, and declarative little girl. The summer camp she attends is also quite declarative -- about what constitutes correct behavior, and how the children should handle any... Continue reading
As a manager, you might not know that you have a bully reporting to you. Depending on a bully’s style, you may never observe an inappropriate interaction yourself. In these difficult times, employees often stay... Continue reading
Can a work group resolve a bully problem without the intervention or support of senior management? Several readers raised this question with the concern that it can be inconvenient, impractical, or downright useless to try... Continue reading
Because I’ve been writing about bullying for the last few weeks, I’ve been noticing behavior which, although it may not seem so bad at first, can rise to the level of bullying if it’s repeated,... Continue reading
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