Leaders and team members feel much more connected when they have an understanding of and agreement about the nature of the work itself. When leaders are experts in the work, they can teach, coach, and... Continue reading
It can make anyone, no matter how senior or experienced, nervous when they have to give feedback to someone higher up on the chain, someone who has power over them. No wonder! Start with the... Continue reading
No matter how great your team is, sometimes you’ll need to address them as a group on challenging, uncomfortable topics—which can stress out even experienced leaders. When one of my clients recently asked me for... Continue reading
This post originally appeared on Forbes. It’s so hard to find and keep competent, productive employees these days. And yet most organizations tend to discount a major source of both continuing and new employment: encouraging... Continue reading
This post originally appeared on hbr.org. Research shows that employees who work for compassionate managers are 25% more engaged in their jobs, 20% more committed to the organization, and 11% less likely to burn out. But... Continue reading
I often work with leaders who are stuck in some way — senior leaders who feel they’re not reaching their potential and mid-level leaders who are seen as having potential but whose bosses don’t know... Continue reading
Finally, after handling the process of coaching and counseling, and with support from HR, you were able to fire the person whose behavior has been creating problems, both inside your team and with other teams.... Continue reading
Even in today’s tight labor market, it is sometimes very clear that an employee is on the way to losing their job unless they significantly change their behavior. When this happens, it’s especially important for... Continue reading
This post originally appeared on Forbes. Most business people place great value on being strategic and making strategic choices, and yet the processes that companies use to plan strategy frequently fail to deliver on this... Continue reading
One of my clients has been frustrated by a difficult situation that you may have experienced too: a decent but not great employee doesn’t meet expectations consistently. When my client gives this employee feedback, they... Continue reading
Want help coping with conflict?
Download your free Field Guide to help you identify and resolve interpersonal conflicts. You’ll also get Liz’s monthly Workplace Wisdom emails from which you can unsubscribe at any time.