Category: Management
In HBR: How to Be a Compassionate Manager in a Heartless Organization
This post originally appeared on hbr.org. Research shows that employees who work for compassionate managers are 25% more engaged in their jobs, 20% more committed to the organization, and 11% less likely to burn out. But... Continue reading
Real-World Advice for Actually Inspiring Yourself into Leadership Growth
I often work with leaders who are stuck in some way — senior leaders who feel they’re not reaching their potential and mid-level leaders who are seen as having potential but whose bosses don’t know... Continue reading
How to Encourage Leaders to Appreciate Important Information They Need to Know
I often get hired when an organization’s leaders feel stuck. They’re frustrated because they’ve been trying to create change or make progress on a crucial initiative, but the change isn’t happening or the progress is... Continue reading
Four Things You Need to Manage After You Fire a Toxic Team Member
Finally, after handling the process of coaching and counseling, and with support from HR, you were able to fire the person whose behavior has been creating problems, both inside your team and with other teams.... Continue reading
Seven Helpful Ways to Think About Firing a Difficult Team Member
Even in today’s tight labor market, it is sometimes very clear that an employee is on the way to losing their job unless they significantly change their behavior. When this happens, it’s especially important for... Continue reading
How To Achieve Better Results By Treating Strategy Like A Living Thing
This post originally appeared on Forbes. Most business people place great value on being strategic and making strategic choices, and yet the processes that companies use to plan strategy frequently fail to deliver on this... Continue reading
How Much Safety Net Is Actually Necessary to Support Successful Performance?
One of my clients has been frustrated by a difficult situation that you may have experienced too: a decent but not great employee doesn’t meet expectations consistently. When my client gives this employee feedback, they... Continue reading
How to Easily Tell When It’s Time to Take Action on a Problem
Over the past two weeks, multiple leaders have asked me how to know if they’re overreacting to someone’s behavior or, conversely, if they’re letting something problematic go on too long. If they act too soon,... Continue reading