Category: Management
How to Think About It When a Teammate Cancels a Commitment with You
In the last 10 days, two different people have each “bumped” me twice: one was a TV producer who wanted to interview me and the other was a top exec who wanted me to interview... Continue reading
How to Develop Your People Even When You Have No Time
During our Zoom meeting last week, a client was worrying about how little attention he’s given to the formal development of his team members in the last year. He wants them to progress, and he... Continue reading
Is It Safe to Be Candid with Your Boss? First Learn What They Want
A couple of years ago, I did a Dear HBR podcast on how hard it can be to confront your boss. One of the difficulties is that we can’t anticipate the true needs of someone... Continue reading
In Forbes: How To Use Corporate Culture To Help Get The Results You Want
This post originally appeared on Forbes. From time to time, clients ask me to help them benchmark their culture and business processes against other companies. Sometimes it’s possible to compare processes, particularly if the activities... Continue reading
How to Work on Tough Problems Without Insulting Anyone
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading
In HBR: What to Do If Your Team Doesn’t Want to Go Back to the Office
This article originally appeared on hbr.org. As the pandemic continues, there are growing tensions at organizations where employees who have been working from home are now expected to come into reopened offices. Many knowledge workers —... Continue reading
How to Face Failure: You Can Damage or Strengthen Your Business
We all deal differently with setbacks and disappointments. But it’s a lot easier to work with people who face the reality of the experience and figure out straightforward, practical ways to bring their teams and... Continue reading
How to Face the Unknown of a New Year
If you’re like most leaders I know — or at least the ones I like and respect — you’re always looking out for what could be better and thinking about how to boost performance, strengthen... Continue reading