Category: Management
In HBR: How to Prepare the Next Generation to Run the Family Business
This post originally appeared on HBR.org. Statistics on family-owned and -operated businesses show that although as many as one-third of family businesses transition to second-generation leadership, in the last five years, that number has dropped to... Continue reading
Powerful Approaches to Help You Work With Difficult People Who Frustrate You
This post originally appeared on Forbes. Sometimes it feels like the workplace is where the most difficult people are. It’s hard to find lasting solutions to the feelings of stress and tension that come from... Continue reading
How to Build Your Compassion to Be a More Effective Leader
“Can you be a good-to-great leader without being compassionate?” Russel Lolacher asked me during our wonderful conversation for his Relationships at Work podcast. It’s a tough-minded and practical question given the current challenges in many... Continue reading
Use This Strange But Effective Technique to Work with a Difficult Person
I’m often asked how it’s possible to collaborate—or even cooperate—with someone who’s belligerent, unpleasant, unfair, or inflexible. Sometimes people ask about a technique I share in my TEDx talk, “Why There’s So Much Conflict at... Continue reading
Why I Absolutely Hate the Term “Quiet Quitting”
Have you heard much about “quiet quitting” yet? It’s roughly defined as employees being unwilling to give more than 100 percent or go above and beyond their specified job duties. It implies that if employees... Continue reading
How You Need an Organization to Bring a Leader’s Vision to Life
Last week I wrote about the challenges a middle manager faces if their boss doesn’t support the vision from the top. But here’s a related, common problem: Sometimes a senior leader has vision but no... Continue reading
How to Carry Out Your Leader’s Vision—Even When Your Own Boss Won’t
When your boss isn’t carrying out their boss’s vision, where does that leave you? I’ve seen this scenario many times, particularly when the company owner or CEO is a person of vision rather than of... Continue reading
4 Ways to Make Workplace Policies Flexible Enough to Keep the Employees You Want
A few weeks ago, I was interviewed by Chris Rainey of the HR Leaders podcast. We had a thoughtful, practical discussion about how important it is for businesses to be flexible about workplace policies for... Continue reading