Think about every boss you’ve had since you were a kid, including the parents of the kids you babysat, the owner of the greasy spoon where you waited tables, and the director of the camp... Continue reading
Last week’s post, This Is the Truth About Workplace Feedback, discussed the significance of having a generally positive relationship with an employee before asking the employee to take in and apply critical feedback. A positive relationship... Continue reading
The Customer is always right, comes first, and is King! And Service is our middle name, with a smile. These are lovely slogans and declarations of intent -- but truthfully, people tend to pay more... Continue reading
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