This article originally appeared on Forbes.com. It’s hard to take criticism well. When we’re receiving negative feedback, it’s common to flash back to past experiences of being found wanting from times as early as childhood.... Continue reading
“What do I need to do to make sure James gets off to a good start?” my client asked. Leaders talk a lot about setting people up for success, but most onboarding seems to focus... Continue reading
This article originally appeared on Forbes.com Whether you’ve been part of an uncomfortable conflict, gotten turned down by an important customer, or had to deliver bad news to your team, upsetting things happen at work almost... Continue reading
Most projects and initiatives start out with carefully thought-out plans and a decent chance of success. But every once in a while, you get that sinking feeling that something is heading for a flop: not... Continue reading
Don’t you get frustrated when you’ve told an employee a hundred times what you need them to do, or how they’re supposed to behave, yet it makes no difference? Or even worse, when the person... Continue reading
For some of my clients, I meet with midlevel directors and managers or frontline supervisors and team leaders to assess what their concerns are, and what support they need to be successful. Way more often... Continue reading
There’s been much discussion recently about job candidates ghosting potential employers, and perhaps even worse, employees ghosting their actual employers. But there’s another longstanding practice that creates disruption and negative feelings: Some managers ghost their... Continue reading
If you work with at least five people, there is a high likelihood that one of them is suffering from some form of mental illness, according to data from the National Institute of Mental Health... Continue reading
The other day, I gave a leader feedback about how to develop one of his team members, prepared for a coaching session with a different executive, and sat in on a leadership team meeting with... Continue reading
Thanks to the #MeToo movement, we all know not to tell colleagues that they look “hot.” But language that isn’t overtly sexual can also cause problems. Even a seemingly innocuous word like “lovely” can be... Continue reading
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