If you work with at least five people, there is a high likelihood that one of them is suffering from some form of mental illness, according to data from the National Institute of Mental Health... Continue reading
The other day, I gave a leader feedback about how to develop one of his team members, prepared for a coaching session with a different executive, and sat in on a leadership team meeting with... Continue reading
Thanks to the #MeToo movement, we all know not to tell colleagues that they look “hot.” But language that isn’t overtly sexual can also cause problems. Even a seemingly innocuous word like “lovely” can be... Continue reading
This article originally appeared on hbr.org. We’ve heard for decades that we should only hire A players, and should even try to cut non-A players from our teams. But not only do the criteria for being... Continue reading
I picked up the phone the other morning and as soon as I heard my client speak, I realized that although she was calling at her regular time, she wasn’t using her “regular” voice. “How... Continue reading
Have you ever worked with someone who seemed like a heat-seeking missile when it came to power, authority, and status? Whether they’re frontline service reps or senior vice presidents, these individuals turn toward their bosses... Continue reading
Leaders always have a lot on their minds, so perhaps they can be forgiven if they occasionally mistake a date or time, or don’t remember asking you to stop or start something. But a pattern... Continue reading
Early in my career, a senior leader in my firm was a master of “what-if,” “blue-sky” thinking. He would come up with an idea, assign it to whichever staffer happened to be around at the... Continue reading
“I won’t oppose you now, but if anything goes wrong, I’ll go toe-to-toe with you.” My colleague was already standing practically toe-to-toe with me — and besides being much taller and stronger than I, he... Continue reading
We all know that a title isn’t enough to elicit respect from your subordinates, or even to develop confidence in yourself. If long-term employees and other leaders think of you as having grown up in... Continue reading
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