Tag: behavior
Want More Engaged Employees? Help Your Leaders Improve
Do an online search for “employee engagement” and you’ll get 10.6 million hits. Search for “employee attrition” and you’ll come up with 1.38 million hits. The old line is that employees don’t leave companies, they... Continue reading
Caution! Why You Need to Cut Down on the Risks of Precipitous Action
Years ago, I had a client who actually used to say, “Fire! Aim! Ready!” when he was issuing some decree or other. This business owner acknowledged he was shooting from the hip, reacting suddenly and... Continue reading
4 Powerful Steps on the Way to Cross-Functional Agreement
I had a call with an up-and-coming middle manager who presented a complex situation and then asked a sincere question. A small cross-functional working group was trying to resolve some interdepartmental workflow and boundary issues.... Continue reading
Stay Out of the Trap of One-Off Leadership
Many business owners prefer to make all their decisions on a case-by-case basis, as determined by their deep understanding of individual circumstances and well-developed gut instinct. They resist creating formal policy, believing that each situation... Continue reading
How to Find Agreement When You Come from Opposite Sides
I’m very lucky to experience much less disagreement or outright conflict on the job than most people. Although my clients’ views may differ from mine in many ways, it’s implicit in our relationship that we’re... Continue reading
Watch Out for 3 Surprising Mistakes in Executive Hiring
Why would you ever consider hiring someone whose behavior you disrespect? Eventually, the relationship will end in tears -- and if you’re not the one crying, you’ll be handing out the Kleenex. But it can... Continue reading
Do You Share This Bad Communication Habit?
I’ve got a bad habit in some of my interactions. It breaks my own rules about showing respect, recognizing that I don’t know everything, and giving people full control over their own choices. I was... Continue reading
The Benefits and Limits of Gratitude
One of the greatest things about Thanksgiving is how American it is, in the best sense of the word. Americans of every stripe and background can celebrate the opportunity to express gratitude. And they can... Continue reading