Tag: behavior
7 Surprisingly Simple Secrets to Managing Millennials
Many of my clients have expressed confusion and frustration about the challenges of working with Millennials, including their tendency to expect everything to be easy and straightforward; their need to be “spoon fed” and treated... Continue reading
When You Have to Deal with the Painful Responsibility of Staff Failure
I just got a call from a senior leader: A community outreach staffer was causing his management team some consternation. When he was hired 18 months ago, he’d approached every job with zest, volunteered for... Continue reading
How to Raise Uncomfortable News with Your Boss Successfully
In most jobs, you have to learn how to integrate your leader into your plans. Unless you own or run the place yourself, part of your job is to help leadership be successful while you’re... Continue reading
Leading from the Middle of an Indifferent Leadership Team
A newly hired VP called me the other day, expressing frustration with her indecisive and apathetic colleagues. My unspoken response was: “They’re not even strong enough to be a Team of Rivals.” When a leadership... Continue reading
If You’re Not Wandering, You May Be Lost
When it comes to what’s going on in his business, one of my favorite CEOs has the humility to say, “I don’t know what I don’t know.” He wisely acknowledges what many C-suite leaders don’t:... Continue reading
How to Use the “Triple-A Way” to Engage and Make a Connection
“I love your prints!” I said to the two brightly attired women who were exiting the lobby of my office building just ahead of me. “You look wonderful together!” They were startled -- and delighted!... Continue reading
Which Kind of Helper Would You Rather Be?
One day last week, in New York City for meetings, I was waiting in line at a subway MetroCard machine, and noticed that the woman behind me was practically vibrating with anger and frustration. Technically,... Continue reading
This is What to Do When a Longstanding Employee Is in a Slump
Has someone been on your team so long that their performance is tanking and they appear to have stopped engaging in the relationship? As one client described it to me: “I’m surprised to be feeling... Continue reading