Standard guidelines for performance feedback call for content that’s specific, behavioral rather than personal, consistent, and delivered immediately after the triggering situation. But I’d like to suggest an alternative approach. If the behavior you’re trying... Continue reading
Last week I facilitated a senior staff meeting that focused on silo-busting and improving cross-departmental collaboration. The group leader wrote to me afterwards to say he was very happy with how things went, and asked... Continue reading
Aspiring, self-aware leaders think of leadership as a practice and a way of life. They’re always looking for growth opportunities and greater self-mastery, whatever their rank or title. And yet a surprising number of executives... Continue reading
This article originally appeared on hbr.org. We’ve all been in situations where the boss has a favorite. It’s frustrating to feel underresourced and underrecognized while someone else is getting all the attention. Ironically, though, it... Continue reading
Do an online search for “employee engagement” and you’ll get 10.6 million hits. Search for “employee attrition” and you’ll come up with 1.38 million hits. The old line is that employees don’t leave companies, they... Continue reading
The good life, according to Socrates, is highly examined, and I think it’s definitely enhanced by lots and lots of reading. If you value human development, personal growth, and self-mastery a fraction as much as... Continue reading
In business, as in politics, I’ve watched many decision-makers accept simplistic solutions, seduced by promises that, based on either evidence or logic, aren't at all likely to turn out nearly as well as they sound.... Continue reading
Whether you’re a corporate exec, a midlevel manager, or an independent striver -- and whether you want to start a success or grow one -- you need to be able to meet the market. Figuring... Continue reading
Do you worry that a lack of accountability is swamping your organization with overall ineffectiveness and bad feeling? Regardless of your rank or role, here are four ways to build a floodwall against further inefficiency... Continue reading
I was speaking with a high-potential middle manager who’s struggling with a raft of organizational changes including modifications of sales policies, comp plans, and various other crucial aspects of work life. He expressed tremendous frustration... Continue reading
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