Tag: coaching
How to Handle an Employee Who Plays the Perfect Victim
“I’m a victim! I’m a victim!” Have you dealt with someone who sounds like that -- maybe not as clearly, but just as dramatically? For Perfect Victims, everything that goes wrong is the result of... Continue reading
Want Effective Managers? Focus on These Development Fundamentals
A surprising number of companies no longer expect their senior managers to develop their people: They turn management development over to outsourced coaching firms instead. I’m a strong proponent of “coaching” for behavior change and... Continue readingA Leader’s Guide to Managing Workplace Conflict
In the last few posts on conflict, we’ve been assuming that the opponents in the conflict are working in good faith. But not all conflicts are straightforward disputes, that can be resolved merely with extra... Continue readingWhat Should a Leader Do When the Team’s in Conflict?
No matter what you’ve told your team members about working things out together, and how you’ve tried to address the underlying structural problems that can trigger conflict among co-workers, folks are still showing up in... Continue reading
You Can Coach Your Boss: 3 Powerful Uses of the Platinum Rule
“Can you give advice for those with managers who fit these descriptions?” A discerning reader posed that question after reading my last two blogs, How 3 Leaders’ Mistakes Undermined Their Leadership, and How to Use... Continue reading