Numerous studies -- and most people’s personal experiences -- show that New Year’s resolutions generally don’t pan out. They’re typically broken within a few weeks and forgotten by March. But that doesn’t mean that you... Continue reading
Executives ask me frequently: Why do they have to get involved in their subordinates’ conflicts? Why don’t they just work these things out themselves like adults instead of acting like they’re in high school? After... Continue reading
After a conflict, when you’re working your way toward agreement, with mutual respect and the necessary data in hand, a kind of horse-trading often takes place: “I’m willing to compromise on these dates and give... Continue reading
Change is often seen as creative and necessary. It can be invigorating, in the sense of a fresh start. But change is also almost irrepressibly hard. When we first try to give up a personal... Continue reading
I have a four-year-old friend: a rather strong-willed, loving, and declarative little girl. The summer camp she attends is also quite declarative -- about what constitutes correct behavior, and how the children should handle any... Continue reading
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