Tag: communication
Do You Need to Work with Someone Who Rolls Over and Plays Dead?
Has this happened to you? You may think you have a clear agreement with a colleague about concepts, details or both, but then nothing happens. They seem fully on board in meetings and public settings,... Continue reading
Don’t You Want the Benefit of the Benefit of the Doubt?
I hate to be in default or in the wrong, or to create a problem for someone. So I was quite distressed when I was scolded by a client’s administrator -- not someone I usually... Continue reading
How to Progress While the Rules Are Changing
I was speaking with a high-potential middle manager who’s struggling with a raft of organizational changes including modifications of sales policies, comp plans, and various other crucial aspects of work life. He expressed tremendous frustration... Continue reading
Leaders Need to Be Where Their People Need Them
Where do you lead from? Is it from the front, issuing commands and carrying a flag? From the back, perhaps with just a nod and barely a whisper? Or do you lead from somewhere in... Continue reading
The Difference Between Whining and Telling Necessary Truths
No executive wants to deal with “Vic the Victim” or “Negative Ned”. And no employee really wants to be the perpetual bearer of bad tidings. But the truth, although often inconvenient, is actually a crucial... Continue reading
5 Ingredients for a Successful Problem-Solving Recipe
Some business problems are so straightforward they can be solved by the right research; once the facts are available, there’s almost no discussion necessary. When a business problem is complicated and thorny, though, the way... Continue reading
4 Things to Do to Be a Better Leader
A number of readers have written to ask how they can make real progress in those areas of leadership where they don’t feel strong enough, particularly if they don’t have personal access to a consultant,... Continue reading
Four Markers of the Safe and Trusted Leader
When employees are not shut down or demotivated by fear, they’re able to absorb input and recommendations, learn and grow, and stretch to meet larger goals and aims. How can leaders create safety and trusting... Continue reading