Tag: communication
How to Be Clear and Compelling When You Make an Important Presentation
As a management consultant and executive coach, I’m often present when crucial presentations are being made to boards, senior leadership, and top customers. Although many presenters have good technical chops, know their stuff, and care... Continue reading
In HBR: Why People Lie at Work — and What to Do About It
This article originally appeared on Harvard Business Review. When you’re a leader, you rely on your team members to tell you the truth so you can make thoughtful decisions and feel confident that you know... Continue reading
How to Move Forward If Your Boss Doesn’t Care What People Think
“My boss just doesn’t want to hear it!” I heard this line from three different managers this week, and each time it was related to the challenges of returning to the workplace rather than continuing... Continue reading
How to Work Successfully with a Colleague Who Throws Temper Tantrums
We’ve all experienced that embarrassing, queasy, just-on-the-edge-of-fear feeling when someone at work throws a temper tantrum. Tantrums are usually associated with toddlers, not adults, because they involve reactions that are “disproportionate to the circumstances,” according... Continue reading
Is It Safe to Be Candid with Your Boss? First Learn What They Want
A couple of years ago, I did a Dear HBR podcast on how hard it can be to confront your boss. One of the difficulties is that we can’t anticipate the true needs of someone... Continue reading
How to Work on Tough Problems Without Insulting Anyone
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading
In Forbes: 5 Key Insights To Help You On The Way To Authentic Leadership
This article originally appeared on Forbes. How can you become your best self as a leader? Doug Conant, former CEO of Campbell Soup Company, former president of Nabisco Foods and former chairman of Avon Products may have... Continue reading
Ease Your Fear So You Can Face Conflict Effectively
What role does fear play in conflict, and how can we overcome it to address a disagreement? I talked about this with Christina Eanes for the Quit Bleeping Around podcast. Keep Things in Proportion Conflict... Continue reading