Tag: communication
4 Practical Ways to Share Difficult Information at Work
Some time ago, I had a wonderful conversation with Alicia Butler Pierre, the engaging host of the podcast Business Infrastructure, about how to deliver difficult news at work, and in particular, some of the hardships... Continue reading
In Forbes: How To Humanize The Process Of Hiring
This article originally appeared on Forbes. Businesses today face a global talent shortage that could create a shortfall of up to $8.5 trillion in annual revenues by 2030. There’s significant competition for talent, overlaid with organizational and cost... Continue reading
Beware These Emerging Problems When HR and Business Leaders Disagree
I could hear immediately from my client’s voice that she was bothered. As a sales director with a solid track record, she doesn’t often sound distressed, but she did this time. She was expected to... Continue reading
Here Is a New Way to Stop Saying “But”
A dear client and I were having a call the other day, discussing some development that one of his subordinates needed. “I’m going to tell her that this is good,” he said, “but I need... Continue reading
Why Can’t Corporate Communications Be Better for People?
The other day an email with the innocuous subject line “Update from Skillshare” hit my inbox. Usually, I ignore the messages I get from online education providers. But I’d posted a course on Skillshare, back... Continue reading
In Forbes: How To Work Effectively With A Worrier—Even If It’s You
This article originally appeared on Forbes. Between political upheaval, stock market gyrations and general office politics, there’s plenty for any professional to be concerned about these days. As a business person, it’s part of your... Continue reading
Everyone’s Unique. If You Want Results, Treat Them That Way
“How do you actually work with the people you coach?” asked a senior human resources officer and prospective client. I explained a variety of scenarios based on my current roster of clients. “Everyone is different,”... Continue reading
Why I Think Discredited Personality Assessments Have Value
When an opinion piece that was skeptical about personality tests appeared in the New York Times recently, I knew I was going to have to write about it, and hoped it wouldn’t be too painful.... Continue reading