Are you experiencing more conflict at work now than you did pre-Covid? In several recent podcast interviews, I’ve been asked about the so-called “rise in workplace conflict,” and there are certainly several reasons why that... Continue reading
Last week I was laughing with one of my CEO clients about how good leaders often feel more guilty than other people do. This is a real thing: it’s even been written about in Harvard... Continue reading
This post originally appeared on Forbes. In the face of truly competing needs and the polarizing conflicts on both local and global scales, it’s become incredibly difficult to bring people together in most situations. But... Continue reading
One of my COO clients is a consistent champion for positive organizational culture. He invests both time and money in hiring strong people and supporting them to do their best work. But he’s facing a... Continue reading
“You’re in here every day! Why didn’t you know we weren’t on track?!” This was the accusation a project head launched at a founder when she spoke to him about his insufficient performance. “There’s too... Continue reading
This post originally appeared on Forbes. Some people seem to know instinctively how to get along with others at work: how to make other people comfortable yet get their own points across without friction. This... Continue reading
In any conflicted conversation, there may be many different kinds of power present. Classic, hierarchical power is the most easily recognizable. After all, if you can fire someone, affect their compensation, or change their assignments,... Continue reading
Empathy continues to be a popular topic partly because of the common assumption that if leaders could only learn to empathize with employees’ and other stakeholders’ situations, they would be more understanding. Then, as the... Continue reading
I’m lucky that none of my direct clients try to “motivate” their team members through fear—or at least, not intentionally. Many employees experience some level of fear just from being part of a power hierarchy... Continue reading
How can you decide when and how to get involved in a work conflict? Even if right is on your side, and you have a high enough level of hierarchical power, two assessments will help... Continue reading
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