Tag: conflict
Afraid You’re Being Manipulated? Advice on What to Watch for and Try
Last week I heard from several executives about colleagues trying to manipulate them to behave differently or make certain decisions favorable to the manipulators. I’m not sure if these instances were coincidental or if something... Continue reading
Powerful Approaches to Help You Work With Difficult People Who Frustrate You
This post originally appeared on Forbes. Sometimes it feels like the workplace is where the most difficult people are. It’s hard to find lasting solutions to the feelings of stress and tension that come from... Continue reading
Use This Strange But Effective Technique to Work with a Difficult Person
I’m often asked how it’s possible to collaborate—or even cooperate—with someone who’s belligerent, unpleasant, unfair, or inflexible. Sometimes people ask about a technique I share in my TEDx talk, “Why There’s So Much Conflict at... Continue reading
How to Handle and Adapt to Conflicting Opinions Successfully
I really enjoyed doing the podcast interview “How Can We Fix All the Conflicts at Work?” recently with RJ Singh of Ultrahabits. We had a meaty discussion about how to share new ideas and manage... Continue reading
When Departments Fight, Is It More About the People or the Work?
If interdepartmental disagreements are not part of your daily life, you can skip reading this piece. But I hear about these situations frequently, and two cases of this kind of dispute came my way just... Continue reading
How to Think About It When a Teammate Cancels a Commitment with You
In the last 10 days, two different people have each “bumped” me twice: one was a TV producer who wanted to interview me and the other was a top exec who wanted me to interview... Continue reading
How to Work on Tough Problems Without Insulting Anyone
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading
How to Switch Up Your Perspective to Assess a Difficult Situation
Last week I worked with a coaching client who has a technically skilled but interpersonally challenging team member we’ll call “Ermengarde.” She had a reputation for being particularly annoying to some of her teammates, who... Continue reading