This article originally appeared on Forbes.com. It’s hard to take criticism well. When we’re receiving negative feedback, it’s common to flash back to past experiences of being found wanting from times as early as childhood.... Continue reading
In the past 10 days, three people from different organizations have complained to me about a boss or colleague who’s behaved condescendingly toward them. Not one of the three is a slouch, or a junior... Continue reading
Self-improvement can seem like too much work if you don’t feel strong enough or you’re not quite sure you’re worth the investment. People in Western cultures often find it difficult to be kind to themselves.... Continue reading
Most supervisors don’t actually spend the majority of their time developing their people. Instead, they’re often stuck in meetings -- which are sometimes about their people -- or handling paperwork, computer problems, and whatever other... Continue reading
It’s so much easier to critique what you can see than it is to conceptualize something that doesn’t exist yet. Michelangelo said, “Every block of stone has a statue inside it, and it is the... Continue reading
There’s always another point of view. In old fables about whether any specific event or circumstance signifies good luck or bad, the moral always depends on your individual context and outlook. I’m interested in hearing... Continue reading
We’ve all passed those storefronts where a succession of stores or restaurants open and close quickly and thought, “That’s a doomed location.” Some employees seem to take on this kind of role in an organization.... Continue reading
Let’s say you’ve identified a problem in your organization -- something that’s not working well or isn’t working at all, something that you know should be fixed or changed. And let’s say you’ve already analyzed... Continue reading
We may talk about the importance of not making assumptions, but we all make them, automatically, all the time. We tend to believe that other people are more like us than not, which explains some... Continue reading
It’s normal to be “conflict-averse.” Most of us tend to try to avoid creating bad feelings among people. We shy away from anything that seems like a secret, can’t be helped, or isn’t worth getting... Continue reading
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