Truly good leadership is not a fixed thing. It’s situational and requires sizing up the reality around you and adjusting to it. It’s the opposite of doing whatever worked for you in the past even... Continue reading
This post originally appeared on Forbes. Even as pundits are shaking their heads over employee burnout and “the Great Resignation,” many managers and individual contributors come to work every day and do their jobs no... Continue reading
This article originally appeared on Forbes. The last 12 months of pandemic, economic upheaval, and societal violence have thrown countless people and businesses off course. Even if you’ve had the good fortune to do work... Continue reading
When should an organization realize that it’s not enough to keep stepping around a problem — and that it’s time to work through it and stop the excessive cost, disruption, and generally bad customer experience?... Continue reading
One morning, several months ago, on the train heading into New York City, I watched a woman put on her makeup. She had the process down to an art: reaching into the cosmetic bag on... Continue reading
Change is often seen as creative and necessary. It can be invigorating, in the sense of a fresh start. But change is also almost irrepressibly hard. When we first try to give up a personal... Continue reading
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