Have you seen any of the clips from the recent Milwaukee Bucks’ protest of the shooting of Jacob Blake? One of the players wore a T-shirt reading: “Black All the Time.” It was one of... Continue reading
This article originally appeared on hbr.org. While a majority of employers believe that that their employees will return to their workplaces after Covid-19’s impact diminishes, working from home isn’t going to disappear. The reality is that a huge... Continue reading
For the podcast Set to Lead, Mary Ann Samedi asked me a number of practical questions about how you can work effectively with people according to their conflict styles. Part of the challenge of being... Continue reading
This article originally appeared on Forbes. All too often, leaders feel as if they’re sending smoke signals into a black hole while receiving little or no response from employees. Or they wonder why workplace disagreements persist... Continue reading
This article originally appeared on hbr.org. Most managers feel uncomfortable when employees cry during business conversations. Many of us may recall a time we’ve cried at work, but for some people it’s not a rare... Continue reading
“Good evening, Ladies and Gentlemen, and welcome aboard our flight, leaving Port Columbus, Ohio, this evening on its way to New York’s La Guardia airport. Our flight time will be one hour and forty minutes.... Continue reading
When people talk to you, do you hear everything they’re communicating? Do you recognize the meaning in people’s voices as well as their words to understand what they’re really telling you? Once you’ve known someone... Continue reading
Executives ask me frequently: Why do they have to get involved in their subordinates’ conflicts? Why don’t they just work these things out themselves like adults instead of acting like they’re in high school? After... Continue reading
After a conflict, when you’re working your way toward agreement, with mutual respect and the necessary data in hand, a kind of horse-trading often takes place: “I’m willing to compromise on these dates and give... Continue reading
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