Tag: employee development
This Is What to Do If You Have an Overreactive Colleague
It can be very appealing to have an overreactive person on your team because of their strong drive for accomplishment and their very quick response time whenever there’s a problem to be solved. But for... Continue reading
Do You Need to Work with a Hard-Driving Leader Who Overreacts?
Over the last few years I’ve worked with a number of senior executives who are hardworking and wonderfully competent in their areas of expertise, but are so highly reactive that they create extra burdens for... Continue reading
How to Cope with Permanently Unsuccessful Employees
We’ve all passed those storefronts where a succession of stores or restaurants open and close quickly and thought, “That’s a doomed location.” Some employees seem to take on this kind of role in an organization.... Continue reading
Reframing a Tattler’s Tale
Have you ever had to work with a tattletale? The parallels between childhood tattling and workplace tale-bearing came to mind while I was visiting a friend whose child kept appealing for adult intervention in her... Continue reading
You Can Coach Your Boss: 3 Powerful Uses of the Platinum Rule
“Can you give advice for those with managers who fit these descriptions?” A discerning reader posed that question after reading my last two blogs, How 3 Leaders’ Mistakes Undermined Their Leadership, and How to Use... Continue reading
How to Use The Platinum Rule to Engage Employees
Remember Silvia, Ophelia, and Felix, from last week’s blog -- the senior execs who were turning off members of their staffs? This post will show how we adjusted these execs’ behavior to match the realities... Continue reading
How 3 Leaders’ Mistakes Undermined Their Leadership
All in the same week, I had the opportunity to deal with three very different senior managers. Each was responsible for a different organizational function, and each had a different leadership style. And yet all... Continue reading
Is It Really So Hard to Nail Down Customer Loyalty?
I’ve gone to the same tiny nail salon for a number of years. My visits depend on my work and travel schedule, but no matter how many weeks apart, I’ve always gone on a Monday... Continue reading