When you’re lucky enough to employ someone who has the capacity to do superior work and then grow past the job, but you haven’t got an appropriate outlet for them, it can be a challenge... Continue reading
When you inherit incumbent staff members, you almost never get all grade-A players. But if you wind up with too many people who are stuck at B+ or lower, it can be tough to achieve... Continue reading
Have you ever been asked to define your own stretch goals? They’re still remarkably popular, despite a steady stream of articles and research that debunks the value of this approach altogether. It’s not so much... Continue reading
This article originally appeared on hbr.org. At a meeting, a low-level leader thought he was being helpful by pointing out why the CEO’s ideas couldn’t be implemented. The CEO did not find this endearing, and... Continue reading
Are you doing thoughtful exit interviews with all levels of departing employees? The exit interview is one of few concrete opportunities to learn what makes someone comfortable to work in your organization — or not... Continue reading
At a luncheon for women business owners in the days when we were still having luncheons, several people at my table complained about the Millennials on their staffs: They don’t follow directions or only do... Continue reading
Employees can be such a headache, especially the proactive ones! They’re always asking questions, wanting things to be either some new way or the way they used to be, or else they’re making suggestions and... Continue reading
Too often, I hear leaders and staff in all kinds of organizations express a lack of confidence in their human resources departments. For many senior executives, this lack of confidence is actually a lack of... Continue reading
Standard guidelines for performance feedback call for content that’s specific, behavioral rather than personal, consistent, and delivered immediately after the triggering situation. But I’d like to suggest an alternative approach. If the behavior you’re trying... Continue reading
Lately, more and more leadership development, employee feedback, and general management is being outsourced from actual business decision-makers to Human Resources business partners and professional coaches. But coaching isn’t necessarily the answer for every employee... Continue reading
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