employee development Archives - Page 4 of 12

What to Do When You Have Trouble Praising Employees

Practically every executive knows that praise is a crucial management tool. Gallup research shows that when managers recognize employees’ strengths and positive characteristics, rather than focusing on their weaknesses and negative characteristics, employee engagement goes... Continue reading

In HBR: How to Manage Someone Who Thinks Everything Is Urgent

This article originally appeared on hbr.org. We’ve all been in situations in which we couldn’t wait for a slow-moving or overly cautious employee to take action. But at the other extreme, some employees have such a deep... Continue reading

To Be Successful with Millennials, Bring Them in the Right Way

I’m often asked why Millennials complain so much about their jobs and leave their jobs so quickly. I usually answer with a question: How are you hiring and engaging them? If you want your Millennial... Continue reading

In What Ways Is Your Work Like a Cocktail?

It’s a rare thing to chuckle your way through a book on management and leadership. But I was so entertained by The Perfect Mix: Everything I Know About Leadership I Learned as a Bartender by... Continue reading

3 Practical Ways to Prevent United Airlines-Style Damage

Oscar Munoz, the CEO of United Airlines, recently ran a public letter of apology as an ad in several major newspapers. A much more detailed, self-abasing version of the apology was sent as an email... Continue reading

How to Counteract Two Hidden Problems of Developing Leaders

Clients often ask me to design or participate in their leadership development programs. These programs require significant investment and senior leaders view them as a way to groom and strengthen high-potential employees -- the ones... Continue reading