Tag: employee development
What Are the Best Ways Leaders Make Up Their Minds?
Smart, effective decision-making is one of the most important and complex parts of team or organizational leadership. Leaders make up their minds based on what they already believe and the way they operate; then they... Continue reading
Here’s How to Work with Micromanagers to Help Them Get Better Results
Some managers who’ve risen through the ranks become overly controlling once they begin to exercise authority. They squelch subordinates’ ability to take risks, develop, and contribute, both individually and collectively. Here are two examples I’ve... Continue reading
7 Surprisingly Simple Secrets to Managing Millennials
Many of my clients have expressed confusion and frustration about the challenges of working with Millennials, including their tendency to expect everything to be easy and straightforward; their need to be “spoon fed” and treated... Continue reading
What Happens When We Misread Cues and Get Things Wrong
We like to think we understand what’s going on. But sometimes we get things completely wrong. Take a look at this very short video about how, even with the best of intentions, our attempts to... Continue reading
How to Get the Best from an Anxious Leader
After working for a number of months with a vice president who’s had a successful career trajectory in a well-regarded firm, I realized that every few years I meet leaders who are noticeably anxious --... Continue reading
Look for Ways to Create These Four Conditions Required for Motivation
A successful sales manager was feeling demoralized and out of sorts. When we met for coffee, she sat knee to knee, radiating intensity. “Of course, motivating the team is one of my biggest responsibilities,” she... Continue reading
Stop Swinging the Service Pendulum
“Why can’t we keep our customers happy?!?” a CEO called out during a meeting with his department heads. “Just take care of the problems! What’s the big fuss?!?” And he meant it. But that was... Continue reading
Leading from the Middle of an Indifferent Leadership Team
A newly hired VP called me the other day, expressing frustration with her indecisive and apathetic colleagues. My unspoken response was: “They’re not even strong enough to be a Team of Rivals.” When a leadership... Continue reading