What does it take to succeed as a new team leader, particularly in an environment where not every requirement or metric is clearly laid out? This question comes up over and over, and I’ve been... Continue reading
Many managers avoid giving critical feedback to subordinates or peers, and steer clear of criticizing their own managers. Despite the tremendous business relevance of candid feedback and the frequent requirement to provide it, any kind... Continue reading
It can be even tougher to accept feedback than it is to give it. It’s never easy to hear that your idea, behavior, or effort didn’t have the desired effect or wasn’t well received. When... Continue reading
The real problem with feedback is that, regardless of how skillfully it’s given, people often don’t know what to do with it. Neuroimagery research by Richard Boyatzis at Case Western University suggests that focusing on... Continue reading
Last week’s post, This Is the Truth About Workplace Feedback, discussed the significance of having a generally positive relationship with an employee before asking the employee to take in and apply critical feedback. A positive relationship... Continue reading
Why do so many folks hate feedback so much that they resist giving or receiving it? Most people in the workplace categorize feedback as an uncomfortable, even painful part of work life because of the... Continue reading
In last week’s post, an exec who didn’t wish to appear picky or small-minded missed the chance to address difficult and inappropriate situations created by her subordinate Xerxes when they were still small and potentially... Continue reading
When an executive disagrees with a proposal or approach, the situation can go in two directions: In the best-case scenario, the disagreement gets worked through collegially, even if it means that other people -- other... Continue reading
Last week’s post talked about how to maintain an organizational culture that you prize. But what if some of your cultural norms aren’t good, healthy, or productive? What if your organization has a history of... Continue reading
How can you maintain your organization’s cultural norms in the face of new demands, like the pressure of market forces or your own internally generated growth? What if you need to be more nimble, flexible,... Continue reading
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