Some midlevel and senior executives are perfectly comfortable holding their staff members accountable for their responsibilities, but they get flummoxed when a peer is unenthusiastic, uncooperative, or downright obstructionist. These execs may not perceive it... Continue reading
Team development never ends -- not if you want a well-functioning, effective team. Sometimes when a team has recently averted a crisis or resolved a significant problem, they exclaim in a kind of relief: “We... Continue reading
We often talk about empowerment when we want to indicate that we trust our people to make their own decisions, handle their own work, and do what’s best for the organization. But much too frequently,... Continue reading
Even at the most senior levels, it can be awkward and uncomfortable to manage people. They often don’t do the things you expect them to do, and when you give them critical feedback they’re clearly... Continue reading
It’s always risky for employees when managers are “too nice” and don’t give clear feedback about expectations, preferences, or necessary improvements. In effect, these managers stand by as employees go off the track rather than... Continue reading
Luckily, some people have a natural instinct for analysis, judgment, calculation of risk, and recovery from error. Some people were well trained, managed, and mentored before they came to work for you. But at every... Continue reading
Organizational life can be confusing, what with changes in job roles or organizational structure, turnover in management or peers, or even the positive circumstance of company growth. But in too many companies, middle managers are... Continue reading
The last few blogs have covered various kinds of typical workplace dramas and their instigators: The eager beaver type who’s “overwhelmed and overreacting;” The intelligent, intense, easily triggered “conspiracy theorist;” The “perfect victim,” who’s always... Continue reading
Many workplaces have a person like Ermengarde, who’s an excellent worker and a dedicated employee in her own right, but often takes it upon herself to bring to management the concerns and complaints of other... Continue reading
“I’m a victim! I’m a victim!” Have you dealt with someone who sounds like that -- maybe not as clearly, but just as dramatically? For Perfect Victims, everything that goes wrong is the result of... Continue reading
Want help coping with conflict?
Download your free Field Guide to help you identify and resolve interpersonal conflicts. You’ll also get Liz’s monthly Workplace Wisdom emails from which you can unsubscribe at any time.